Accessibility statement

Introduction

SV Hotel GmbH / Wald & Golfhotel Lottental strives to make its website and mobile applications accessible to all users.

This accessibility statement applies to the online presence at www.lottental.de

Preparation of this statement

This statement was prepared on 31 August 2025. The website was evaluated as part of a self-assessment based on a comprehensive analysis by Pottkinder GmbH, Bochum.

Status of compliance with requirements

This website is largely compliant with the requirements of the Barrier-Free Information Technology
Regulation (BITV 2.0).

Some content is not yet fully accessible.

Non-accessible content

The following restrictions currently exist:

The booking widget on the home page is not currently fully accessible. It is an application from the provider hotel-spider.com, which is not yet optimised for use with screen readers.

Some images do not yet have meaningful alternative text.

Planned measures for improvement

We are continuously working to improve the accessibility of our website. In particular, the following measures are planned:

Replacement of the current booking widget as soon as an accessible version is available from the provider.

Revision and addition of alternative texts to describe all image content in an understandable way.

Feedback and contact

If you encounter any barriers on our website or have any comments regarding accessibility, we would appreciate your feedback. Please contact us at:

SV Hotel GmbH
Attn: Silke Vormann
Grimbergstraße 52a
44797 Bochum, Germany
Telephone: +49 (0) 234 97960
Email: silkevormann@lottental.de

Arbitration procedure

If you are not satisfied with our response to your enquiry regarding accessibility, you can contact the arbitration board in accordance with Section 16 of the BGG. This board provides support in the out-of-court settlement of disputes between people with disabilities and public authorities of the Federal Government.

BGG Arbitration Board

c/o Federal Commissioner for the Interests of People with Disabilities
Mauerstraße 53
10117 Berlin
Telephone: 030 18 527 2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de